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When you create a new page in a report, the Choose Page Type page opens. This presents a number of page layout templates that have a selection of often-needed visual components already in place. The options are:
- Blank Page - this is merely a blank page, allowing you to start from scratch and add whatever components you need.
- From Layout Master - this creates a page based on one of the available layout masters from the report template. The resulting page may contain any of a number of report component placeholders.
Net Promoter Score™ - this creates a page displaying the Net Promoter Score™ (NPS™)NPS and NET PROMOTER are registered trademarks of Satmetrix Systems, Inc., F. Reicheld, and Bain & Company. and category breakdown (Detractors, Passives, Promoters) optionally trended by a selected time period (go to NPS Page for more information).
- Verbatim Comments - this creates a page with a verbatim table to show comments from one or more open text questions. To display several questions, these must either exist in a parameter or a new parameter can be created through this wizard (go to The Verbatim Page Type for more information).
- Questions Page - this creates a page displaying the frequency counts and percentages of selected single categorical questions, with an optional bar chart. To display several questions, these must either exist in a parameter or a new parameter can be created through this wizard (go to The Questions Page Type for more information).
- Response Rates - this creates a page displaying a breakdown of the number of completed verses incomplete interviews by status over a specified time period. For surveys using email invitations, the table can also contain additional details for the number of emails sent and the delivery status in addition to the completion rate. There is an additional option to include a dropout analysis table that indicates where respondents are exiting the survey before reaching completion (go to The Response Rates Page Type for more information).
- Impact Table - performs a previously defined or new regression analysis, and produces an ordered table showing the impact that each category can contribute towards improving the dependent variable (for example Overall Satisfaction) alongside the estimated improvements resulting in a configurable percentage increase in the category score (go to The Impact Table Page Type for more information).
- Quadrant Table - performs a previously defined or new regression analysis, and classifies each statement as an opportunity (positive impact on the dependent variable, for example Overall Satisfaction) or threat (negative impact on the dependent variable). These statements are then placed into a quadrant table representing the greatest areas of threats and opportunities by category (go to The Quadrant Table Page Type for more information).
- Quadrant Chart - performs a previously defined or new regression analysis, and plots each category on a chart representing its importance (size of Beta-coefficient) against the improvement potential (difference from a maximum satisfaction rating) (go to The Quadrant Chart Page Type for more information).
Click on a page type to open the form for that page, then select the appropriate options and properties. On completion click Create Page.